Shipping policy
At Neokartz, we strive to deliver your order as quickly and safely as possible.
📦 Order Processing
- Orders are processed within 1-2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
🚚 Delivery Time
- Standard delivery typically takes 4-8 business days across India.
- Delivery times may vary depending on your location and courier availability.
💳 Cash on Delivery (COD)
- We offer Cash on Delivery (COD) on eligible orders across most locations in India.
- COD availability may vary based on your pin code.
📍 Order Tracking
- Once your order is shipped, you will receive a tracking number via SMS or email.
- You can use this tracking number to monitor your shipment status.
⚠️ Delays
While we aim to deliver on time, delays may occur due to:
- Weather conditions
- Public holidays
- Natural disasters
- Courier service disruptions
- High order volumes
❌ Incorrect Address
Please ensure that your shipping address and contact details are accurate. Neokartz is not responsible for delays or failed deliveries caused by incorrect information provided by the customer.
📞 Contact Us
If you have any questions regarding your shipment, please contact our support team:
Email: support@neokartz.com
Phone: +91 8329903422